UB Information Technology

UBmail

Problems receiving mail

Activate the mailbox

If you have never received mail at UB, activate your account mailbox.

Check your quota usage

If you have received mail previously, but haven't recently or didn't receive email that you were expecting, you may have exceeded quota. The default quota is 150 MB.

Additonal quota requests are reviewed on an individual basis. Contact CIT Accounts.

You may have a mail filter to forward your email to another address

Delete any forwards you have set.

Verify the size of the messages you are sending/receiving