UBIT - University at Buffalo

Students in silhouette on devices (photo by Douglas Levere).

Students in silhouette on devices (photo by Douglas Levere).

Service guides

Learn about the software and services UB provides to help you study, teach and work.

New to UB

A student deciding what to do.

A student deciding what to do.

Students

Faculty

Staff

IT Staff

Former UB

Baird point pictured.

Baird point pictured.

New to UB technology guide

Students technology guide

Faculty technology guide

Staff technology guide

IT staff technology guide

Former UB technology guide

Contact the UBIT Help Center

Call 716-645-3542 UBIT Help Center

See more ways to contact UBIT Help Center

UBbox sign-in change effective June 24

Starting June 24, 2025, you will notice a different sign-in screen when you first open UBbox. Here’s what you need to know.

Just graduated from UB? Transfer your UBmail messages and contacts

May 2025 grads: Congratulations on your recent graduation from UB! As you take your next steps, here’s what to expect regarding your access to UBmail and other university technology services.

What students say: Your top tech tips

UB students aren’t just learning tech, they’re helping each other navigate it.

An epic Wi-Fi quest awaits: Meet the Connection Wizard

A University at Buffalo student sets off on a legendary adventure to connect to eduroam Wi-Fi.

1
2
3
4

Most popular guides

Contact the UBIT Help Center

UBIT Services Status

status-available

status-available

status-available

status-available

status-available

status-issues

status-issues

status-available

status-available

status-available

status-available

> See All UBIT Alerts
> Current Phishing Scams

Recent Videos

Day in the Life of a UB Tech Squad Technician
11/18/24
Follow University at Buffalo student Ray in his day in the life as a UB Tech Squad Technician. Learn how the Tech Squad can help you with your devices on campus.
The Quest for the Wi-Fi Connection Wizard
4/21/25
Join one University at Buffalo student on a legendary journey filled with adventure as she sets off to find The Connection Wizard and connect to eduroam Wi-Fi.
Game on at Level Up
3/25/25
Level Up is the University at Buffalo's esports arena and gaming lounge located on the 2nd floor of the Lockwood Memorial Library on North Campus.
Connect to eduroam Wi-Fi
2/3/25
Learn how to connect to eduroam, UB's official and secure Wi-Fi network.
What Students Say: Public computing sites
5/7/25
Learn how University at Buffalo students are using the public computing sites around campus to get their work done.

Faces & Voices

“A lot of times, I’ve tried to lecture in classes about the effects of violent video games. So, I wanted to actually get them hands-on experience with playing violent video games… instead of just talking about it in this decontextualized research way.”
12/5/22
Dr. Lindsay Hahn >
Assistant Professor, Department of Communication
“Our team has beaten teams that might be a lot better than us in terms of skill, but we practice in-person so our chemistry together, our trust with each other is better than any team I’ve ever seen.”
12/2/22
Marsad Kabir >
UB Senior
Computer Science
"Digital technology... can provide humans with a new perspective."
12/5/22
Heeba Kariapper >
UB Senior
Computer Science and English
"We’re being encouraged to do more and more online teaching activities. Although I embrace this trend, I don’t want to lose the connection to my students either."
11/10/21
James Lenker >
Associate Professor
Department of Rehabilitation Science

Ways to Get Help

Walk-up location
6/2/25
Visit the UBIT Help Center in 3rd floor Silverman Library (Capen Hall) on North Campus.
UBIT Help Center Online
12/3/24
Make requests from UBIT through our online forms, and track the status of open tickets.
Book the Tech Squad
5/19/25
Students can schedule an appointment with the UB Tech Squad to help with their tech.
Your department's IT
2/24/25
UB faculty and staff can look up their departmental IT for additional support options.