UBITName

Frequently Asked Questions

• What is a UBITName?
• How long does it take to get a UBITName?
• Can I change my UBITName?
• What is my password?
• I can't log in!
• How do I change my password?
• I can't remember my password.
• I can't come to the Help Desk to reset my password.
• What happens to my account when I graduate?
• What happens to my account over the summer?
• Why did I receive a deactivation notice?

How long does it take to get a UBITName?

UBITNames are automatically created 24 hours after your information is recorded in the institutional database. Student applicant UBITNames are created after you apply to UB; faculty and staff UBITNames are created after your appointment paperwork has been processed.

You can check on the status of your UBITName on the online directory.

I can't come to the Help Desk to reset my password.

The CIT Help Desk will set your UBITName to an unclaimed state and provide you with a single-use password to claim your UBITName.

Email or fax your reset request to the CIT Help Desk at 716-645-3617. Your request must include:

• your name
• a copy of government-issued picture ID with name and date of birth
• a telephone number where you can be reached
  

Help Desk staff will contact you with your single-use password at the telephone number you provide.

What happens to my UBITName after I graduate?

Your UBITName will remain active for 6 months after your degree conferral date unless you accept the offer from the Alumni Association.

What happens to my UBITName over the summer?

If you were a registered student for the spring semester, your UBITName will remain active through the summer.