UBIT - University at Buffalo

Students in silhouette on devices (photo by Douglas Levere).

Service guides

Learn about the software and services UB provides to help you study, teach and work.

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New to UB technology guide

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Contact the UBIT Help Center

Call 716-645-3542 UBIT Help Center

See more ways to contact UBIT Help Center

Protecting UB accounts: A guide for students and parents

4/11/24

As a UB student, your UBITName is your gateway to essential university services and resources. It’s crucial to keep your account secure and confidential. Here are some important guidelines to follow:

Change to UBVPN access enhances security

4/8/24

UBIT has implemented a change in how UBVPN is accessed due to a surge in unauthorized login attempts on UBVPN servers. Although this change may affect your access method, rest assured it’s crucial for network safety.

Top 5 hidden UBIT secrets

3/14/24

In survey after survey, we find UB students are missing out on valuable software and services.

Microsoft Teams upgrade starting March 31st

3/14/24

Microsoft Teams is getting a new look and updated features. It’s available to preview now, but all UB students, faculty and staff will be using the latest version by early April 2024.

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UBIT Services Status

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Recent Videos

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Top 5 Hidden UBIT Secrets for Students
4/5/24
UB student, Moth Medina, takes you through the the top 5 hidden UBIT secrets that all University at Buffalo students need to know about.
Connect to eduroam Wi-Fi
9/1/23
Learn how to connect to eduroam, UB's fast, secure Wi-Fi network. It's available to students, faculty and staff on all three campuses.
Tech Talk Episode 10: Logan Merrill
2/22/24
UBIT Unix Systems Administrator Logan Merrill joins UB VPCIO Brice Bible for an important discussion on technology and accessibility. Hear how technology impacts Logan’s life everyday as someone with a visual impairment, how Logan and UB strive to develop systems accessible for all, and how AI is already making a difference for accessibility.
Print from your phone with UB Print Anywhere
10/20/23
Learn how to print directly from your mobile device to any UB Print Anywhere kiosk on campus.
Faces & Voices: Simulation at the UB School of Nursing
1/16/24
Kelly Foltz-Ramos, PhD, Director of Simulation at the UB School of Nursing, discusses the many forms of simulation technology offered for students in preparation for real world scenarios in the field of nursing.

Faces & Voices

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"We’re being encouraged to do more and more online teaching activities. Although I embrace this trend, I don’t want to lose the connection to my students either."
11/10/21
James Lenker >
Associate Professor
Department of Rehabilitation Science
“People connect people they know with other people they already know. Groups are forming, friendships are forming. You see the activity between UB students, and you see the activity between UB students and others around the world.”
12/2/22
Raymond Calascibetta >
UB Senior
Computer Science
"Digital technology... can provide humans with a new perspective."
12/5/22
Heeba Kariapper >
UB Senior
Computer Science and English
“Whether you’re talking about classics, or engineering, or anything in between, technology like that… stands in the right place to change a lot of what we think about traditional education.”
12/2/22
Michael Kicey >
Area librarian and UB adjunct instructor

Ways to Get Help

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Walk-up location
1/24/24
Visit the UBIT Help Center in 3rd floor Silverman Library (Capen Hall) on North Campus.
UBIT Help Center Online
6/11/21
Make requests from UBIT through our online forms, and track the status of open tickets.
Book the Tech Squad
4/2/24
Students can schedule an appointment with the UB Tech Squad to help with their tech.
Your department's IT
11/3/22
UB faculty and staff can look up their departmental IT for additional support options.